Privacy policy


1. Data Collection and Data Controller

In accordance with current data protection regulations (GDPR and LOPDGDD), the user of this website (the “Web”), as well as the user of the services provided by GIANTS GAMING E-SPORTS, S.L., is informed that any personal data provided through the Web or other formats, as well as any other personal data that may be provided in the future, will be processed by the data controller:

  • Company Name: GIANTS GAMING E-SPORTS, S.L.

  • V.A.T. (N.I.F.): B93266336

  • Registered Office: Calle París, 77, 29006 – Málaga (Spain).

  • Contact Email: sales@giantx.gg

2. Purpose and Legal Basis for Processing Personal Data

GiantX informs you that your personal data may be processed for the following purposes:

  • Analysis of User Interactions: Processing data and browsing habits to offer a personalized experience and detect fraudulent use.

    • Legal Basis: Legitimate interest of the entity.

  • IT Control of the Website: Detecting fraudulent use or information loss to ensure website security.

    • Legal Basis: Compliance with legal obligations.

  • Contractual Relationship: Management of product purchases, shipping, notifications, customer service, and billing.

    • Legal Basis: Execution of a contract.

  • Newsletter for Clients: Sending commercial communications about products similar to those previously purchased.

    • Legal Basis: Legitimate interest (Art. 21.2 LSSI).

  • Commercial Communications: Sending general or personalized news and offers.

    • Legal Basis: Explicit consent of the user.

  • Web Forms and Contact: Processing requests sent through the website or emails such as sales@giantx.gg.

    • Legal Basis: Consent of the data subject.

  • Job Applications: Management of CVs sent to rrhh@giantsgaming.pro for selection processes.

    • Legal Basis: Consent of the data subject.

  • Giveaways and Promotions: Organizing and executing sweepstakes, communicating with winners, and prize delivery.

    • Legal Basis: Consent of the data subject.

  • Social Media: Interacting with users on Facebook, Instagram, Twitter (X), YouTube, Twitch, and Discord.

    • Legal Basis: Consent of the data subject (by interacting with or following the account).

3. Accuracy and Veracity

The data subject guarantees that the personal data provided is true and accurate. GiantX shall not be liable for any damages that the lack of veracity or accuracy of such data could cause to third parties or to the entity itself.

4. Personal Data of Minors

Minors under 14 years of age must not use the services of this Web without the prior and demonstrable consent of their parents or legal guardians. GiantX reserves the right to request verification of such consent.

5. Data Retention Period

In general, personal data will be kept as long as the relationship is maintained and, subsequently, during the legal limitation periods for liabilities. In the case of CVs for job applications, the data will be kept for a maximum period of two years.

6. Communication of Personal Data

Data may be communicated to:

  • Public bodies, Judges and Courts, or Law Enforcement Agencies in compliance with legal obligations.

  • Third-party service providers (Data Processors) such as logistics companies, hosting services, or legal counsel.

  • Sponsors and commercial partners associated with GIANTX, for the management of brand activations, giveaways, promotions, or exclusive fan benefits, provided the appropriate legal basis (express user consent or legitimate interest) is met.

7. International Data Transfers

GiantX processes your data within the European Economic Area (EEA). No international data transfers to third countries outside the EU are planned without the appropriate legal guarantees.

8. Exercise of Rights and Claims

You may exercise your rights of access, rectification, erasure, restriction of processing, objection, and data portability by sending a written communication to:

  • Postal Address: Calle París, 77, 29006 – Málaga (Spain).

  • Email: sales@giantx.gg

In both cases, you must indicate your full name and attach a copy of your ID card or official identification document. Likewise, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you consider that the processing of your data does not comply with the law.